WARRANTY PARTS CREDIT REQUEST
MOTORS, VALVES AND BURNER CONTROL
Require return to the factory for warranty credit. To receive credit, return the defective part along with this completed form.
ALL REQUESTED INFORMATION MUST BE COMPLETED or this form will be returned to you, delaying your credit.
Pre-authorization is not required.
RETURN TO: Williams/Cozy Returns Department - 220 West Laurel Street • Colton, CA 92324
ALL OTHER PARTS:
Other parts needed under warranty can be obtained by e-mailing (orders@wfc-fc.com for Williams or orders@cozyheaters.com for Cozy), faxing (866) 923-0732, or calling (888) 444-1212 in a request to Williams/Cozy Customer Service. As always, we will need both the model and serial number of the unit to process any warranty order.
If shipping from Canada, return all small package shipments via the Postal Service. Do not ship small package via United Parcel Service (UPS). Advance authorization for parts replaced under warranty is not required. Advanced authorization is required for return of equipment. Contact Williams' Customer Service for Returned Goods Authorization at (909) 825-0993. Unauthorized equipment returns will not be accepted.
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