Client Survey

Please take a few moments to tell us what we're doing right or wrong – and how can we serve you better. Please be assured that we take your comments and suggestions very seriously.

l. Please identify yourself

Would you like a call from us?

ll. Please indicate your level of satisfaction for each category

Convenient Office Hours
Polite Telephone Response
Prompt Telephone Call Return
Prompt Policy Delivery
Competitive Price Structure
Easy-to-Read Correspondence
Professional Sales People
Responsive Customer Service
Prompt Claim Response
Professional Claim Handling

lll. For the following questions, please check "YES" or "NO". (If "YES" Please Explain)

1. Should Additional Services Be Made Available?
2. Should Our Service Days or Office Hours Be Expanded?
3. Would You Prefer More Frequent Contact Or Coverage Hours?

lV. In the spaces provided, please tell us:

What You Most Like About Doing Business With Us:
What You Least Like About Doing Business With Us:
What is The Most Important Improvement You Would Like Us To Make?