Payment term and account limits:
Check customers are Net 15 Days on invoice date. Credit Card customers are charged weekly on Wednesdays for the previous week's purchases. Credit limit is set at $5,000.
Terms of sale:
Arrival to US Port (JFK, ORD, DAL, LAX and MIA). Selected areas delivery to door as offered.
Auto order limits system:
In the event of customers exceeding credit limits (in days or dollar limit) or missing payment deadlines, salespersons and customer online login will be automatically unable to enter new orders. To resume access and to place new orders, overdue and/or over limit amount on account will need to be paid. Overdue payments are assessed per month at 1% interest.
Minimum orders & charges:
All Dutch orders must total $350 or more in order to be processed. Dutch box charges are $5.75 per box/master (this includes interior ice packing or winter packing). There is a $12.50 clearance fee and a $8.50 Export Agriculture fee per invoice.
Hilverda De Boer strives to respond to cutomers immediately and responsibly in order to discuss, solve and settle claims in a timely manner. A prompt notification is necessary in order to investigate the problem and respond appropriately to our customers and vendors.