Job Description:
In this Graduate Account Manager job, you'll be taught our bespoke cloud software, the business and its goals. Begin interacting with customers to help them set up accounts, ensure they are fully onboarded within their user access and support them with functionality questions. As your knowledge increases, your interactions will cover more complex client issues, demos, delivery training and onboarding.
You'll be given every opportunity to learn in your vertical and outside of that as the business continues its expansion.
Job Title
Graduate Account Manager
Reports To:
Sales Manager
Job Overview:
Provide a brief, four-sentence description of the role, what success in the position looks like, and how it fits into the company or organization overall.
Responsibilities and Duties:
- Ideally have a solid accountancy background to ensure they are confident with dealing with terminologies.
- Strong interpersonal skills
- Excellent time management.
- Excellent written, verbal, and presentation skills
- Strong verbal and written communication ability.
- Experience in customer service /sales will be added advantage
- Demonstrate ability to meet expected daily outputs and deadlines
- Ability to self-motivate, be organised and multitask