Shipping terms are F.O.B. destination, freight prepaid by Anaerobe Systems, and added to invoice. UPS is our default shipment method and 2nd Day shipping is the standard rate for delivery, except for products with refrigerated temperature requirements.
Anaerobe Systems retains title and risk of loss while the goods are in transit when shipment is via Anaerobe Systems’ UPS carrier account. Damage must be reported to Anaerobe Systems within 2 days of receipt and the damage must be noted on the freight bill (both carrier’s copy and customer’s copy) to receive a refund, credit, or replacements. Customers that use their own FedEx or UPS account assumes title and risk of loss when goods are picked up by Customer’s carrier. Claims for loss or damage as a result of the carrier are the responsibility of the purchaser and should be reported to their carrier for reimbursement.