subject_line
Fan Coil/Air Handler
Field Issue Report
Field Issue Submission Page
Please Complete All Required (*) Fields to Submit
Photos/videos are required to process your field issue report
First Name
*
Last Name
*
Rep Name
*
Phone Number
*
Email Address
*
Job City
*
Job State / Province
*
Alabama
Alberta
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Delaware
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Maryland
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Utah
Vermont
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Washington
West Virginia
Wisconsin
Wyoming
Washington DC
Yukon
Job Zip Code
*
Job Name
*
Order Number
*
Configuration Number (Example 346578-2)
(Enter additional configurations in the Additional Information area)
*
Product Family
*
Horizontal Fan Coil
Horizontal High Performance Fan Coil
Vertical Closet Fan Coil
Vertical (console) Fan Coil
Horizontal Air Handler
Vertical Air Handler
Vertical Stack Fan Coil
Air Curtain
Total Quantity With Issue(s)
*
Type of Problem
*
Product received is different from the one ordered
Missing or Wrong Option
Dead on Arrival
Damaged Product - Shipping
Damaged Component
Leak - Valve
Leak - Coil
Leak - Riser or other piping
Incorrect riser size
Incorrect riser configuration
Noise
Electrical Component Malfunction
Poor Construction
Performance does not match data
Wiring issue (loose, miswired, doesn't match diagram, wrong guage, etc.)
Other
Serial Number(s)
*
Additional Information:
*
0/5000 characters
Please attach any Videos, pictures, reports that will demonstrate the issue(s) at the job site
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